Privacy Policy
Effective Date: January 1, 2025 • Brand: RAVEN MEDIA WORKS
1. Introduction
Welcome to RAVEN MEDIA WORKS. We respect your privacy and are committed to protecting the personal data you share with us when browsing our marketplace, creating an account, purchasing digital templates, or downloading files.
2. Information We Collect
- Account Information: Your full name, email address, and encrypted authentication credentials managed via Supabase Auth.
- Order & Payment Records: Order numbers, purchased product IDs, transaction timestamps, and Razorpay payment reference IDs. We do not store your credit/debit card numbers or UPI PINs on our servers.
- Download & Security Logs: Timestamps of product downloads and IP-based rate-limiting logs to prevent unauthorized file sharing and abuse.
3. How We Use Your Information
We use your information strictly to provide and secure our digital marketplace services:
- To authenticate your account and verify purchase entitlement before generating private download links.
- To process payments in Indian Rupees (INR) through our payment gateway partner, Razorpay.
- To respond to customer support inquiries submitted through our Contact page.
4. Data Security & Storage
We implement strict PostgreSQL Row Level Security (RLS), HTTPS encryption, cryptographic payment signature verification, and private cloud storage buckets so your account and purchased assets remain protected.
5. Contact Us
If you have questions regarding this Privacy Policy or wish to request account data deletion, please reach out via our Contact Page, call/WhatsApp Naveen at +91 74183 10708, or email ravenmediaworksinfo@gmail.com.